Policies

    General Policies:

    • Check In Time: 2:00 PM
    • Check Out Time: 11:00 AM
    • Minimum Check In age is 18 years old.
    • Trailers/Boats/Car Dollies are not permitted on site/Storage is available for additional fee
    • The rates displayed do not include any applicable service fees or charges for optional incidentals.
    • To make changes to your reservation, please call our Reservation Department at (877) 864-2728 and specify that you booked your reservation online.
    • No refunds for early departure.

     

    Deposit and Payment Schedule:

    Daily

    • Your credit card will be charged one night rack rate prior to arrival.
    • Balance due on reservation start date.

     

    1 to 3 Months

    • One month deposit, not to exceed $750.00  is due at time of reservation.
    • Balance due on reservation start date.

     

    4 to 5 Months

    • One month deposit, not to exceed $750.00, is due at time of reservation.
    • 50% of balance is due on reservation start date.
    • Final balance due on 1st day of 2nd month of reservation.

     

    6 months or longer

    • One month deposit, not to exceed $750.00, is due at time of reservation.
    • 50% of balance due on reservation start date.
    • 25% of balance due on 1st day of 2nd month of reservation.
    • Final balance is due on 1st day of 3rd month of reservation.

     

    Annual

    • Park Model/Tied Down units - One month deposit is required for new guests.
    • RV annuals - One month deposit is required.
    • Monthly payment schedule for annual reservations is subject to good credit history and credit card agreement on file.
    • The method of payment for deposits is credit or debit card. If deposit is made in person, cash and/or check are acceptable.

     

    Cancellation and Refund Policy:

    Daily and Weekly Stays

    • If a site reservation is canceled at least 48 hours prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
    • A cancellation notification of less than 48 hours will result in a forfeit of your deposit.
    • No refunds for early departure.
    • If a rental unit reservation is canceled at least seven days prior to arrival, an administrative fee of $25 will be charged prior to refunding any advance deposit.
    • Rental unit reservations that are canceled within seven days of arrival are not eligible to receive a refund.

     

    Long Term Stays

    • For reservations of one month or more, full refund of your reservation deposit will be given for cancellations made sixty (60) days in advance of the original arrival date.
    • For cancellations received less than sixty (60) days from arrival date, the deposit amount will be held on account for a future stay.
    • The only exception is a death or documented major family medical emergency, which will entitle the guest to full refund of the deposit if the cancellation is made prior to check-in.
    • Refunds for death or extended hospitalization will be reviewed on an individual basis at the regional level.
    • No refunds for early departure.